The Monologues of the Master

Today I had a contact with a recruitment company which was worse than the normal dreadful interaction with recruitment companies.

 

The Background was this: Someone called me this Monday to ask if I was available to work Wednesday the 17th of April. I told them I were available and that they should send me the details via E-mail. As I had not received any E-mail as of today, I decided to call them.

Me : Hi, Martin speaking. I am calling because I spoke to someone this Monday about work the 17th

Recruiter: I see. So your name was Martin? Please hold the line while I check it out.

*Music for a while*

Recruiter: Yes, that is correct you are working on Wednesday, have fun

Me: Okay so you'll send me the details then?

Recruiter Haven't we already done that? You better come by our office so we sort it out.

 

A few hours later Mastern walks in to the recruitment office

Me: Hi we spoke on the phone earlier, can I have the work details for Wednesday please?

Recruiter: Of course, what job are you talking about?

Me: I don't know since I have not received the details.

Recruiter: Okay, Is you name Martin Kaufer?

Me: No it's Martin Lundqvist

Recruiter: Oh then we don't have any job for you, a honest mistake, I am sure you'll understand.

 

I left the office without raging, but NO I don't understand! How is it possible to call the wrong person about a job, then contact the right person and then don't even consider the option that I might be good idea to contact the person you contacted wrongfully and tell them about your mistake. On top of this how is it possible to not understand who you are talking to when the person you contacted by mistake calls you back, to ask about the details that were supposedly E-mailed a few days ago? Finally if you have several person on your list with the same first name, why would you not consider the obvious solution to verify their identity, asking for their family name?

 

So my question is this? Does people this stupid exist or was it an obvious provocation? If a provocation, how should I repond?

 

// The Master